Customer Records Specialist I or II

POSITION SUMMARY

The Customer Records Specialist is responsible for completing customer maintenance within the Bank’s core systems which may include Debit Card processing and reconciliation; CIF record maintenance; Account maintenance; Death of Depositor processing; W8/W9 processing; closed account review; Address confirmation and notice review; returned mail processing and fee posting; document scanning; mobile deposit limit changes.  MAJOR RESPONSIBILITIES • Complete moderate risk and complexity account maintenance tasks within the Signature system.  • Scan, index, and maintain bank wide documents within the Bank’s imaging system. • Provide prompt, efficient, and professional service to the branches and departments.