Operations Manager – E-commerce

Operations Manager – E-commerce 125-150K Upstate NY We are looking for an experienced Operations Manager to oversee and improve the day-to-day operations of our e-commerce business. This role will be responsible for managing processes, coordinating teams, ensuring operational efficiency, and helping drive business growth.

Responsibilities

Oversee daily e-commerce operations, fulfillment, inventory, and order management Improve processes, efficiency, and overall customer experience Monitor KPIs and operational performance Coordinate with suppliers, warehouses, customer service, and other departments Identify operational issues and implement effective solutions Ensure company procedures and standards are consistently followed Requirements & Skills: 3+ years of experience in e-commerce operations or a similar management role Strong team leadership and people management skills Excellent organizational and problem-solving abilities Experience with e-commerce platforms, inventory, and fulfillment processes Strong communication and decision-making skills Ability to work in a fast-paced, growing environment Data-driven and highly detail-oriented