Housing Options Advisor

5-Month Contract with a local authority Umbrella Rate: £20.93 per hour umbrella Summary We are seeking an experienced Housing Options Advisor to join the Housing Solutions team. You will deliver high-quality housing advice, homelessness prevention, and relief services, while supporting a Supported Accommodation Move-On Project to increase access to sustainable housing for vulnerable residents.

Responsibilities

Act as a primary point of contact for customers who are homeless or threatened with homelessness, delivering effective triage, advice, and assessment services. Manage a caseload of homelessness prevention and relief cases, ensuring compliance with relevant legislation. Complete Full Housing Assessments (FHAs) and develop Personal Housing Plans (PHPs).

Provide tailored advice and practical support including landlord negotiation, mediation, and tenancy sustainment. Lead and participate in multi-agency meetings to identify risks and develop support plans. Support the delivery of the Supported Accommodation Move-On Project by identifying residents ready for move-on and coordinating pathways into long-term accommodation.

Identify safeguarding concerns and maintain accurate case records using housing management systems. Experience Previous experience within Housing Options, Homelessness Prevention, Housing Advice, Housing Solutions, or a similar housing-related service. Experience managing a customer-focused caseload within a local authority, housing association, or voluntary sector environment.

Experience developing housing solutions for vulnerable individuals and households and working with multiple agencies. Desirable: Experience working with supported accommodation providers, single homelessness services, or rough sleeping services.

Qualifications

Knowledge and understanding of homelessness legislation, statutory duties, and housing options processes. Desirable: CIH qualification or other relevant housing qualification. Additional Information Working hours: 37 Hours per week. DBS check required. A full driving licence and access to a vehicle for work purposes. This is a hybrid role (minimum 4 days on-site) based in Northamptonshire.

We work on biweekly payment schedule.