Customer Service Representative

POSITION OVERVIEW

This onsite position involves overseeing customer relationships, delivery processes, and addressing customer support requirements. Serving as the main point of contact at the plant for customers, this position is dedicated to upholding the utmost customer success and service standards. It is essential for this role to guarantee that Nelson Global sustains the highest levels of customer satisfaction, safeguarding the interests of all operations and overarching business goals.

The incumbent will play a pivotal role in key decisions related to the daily management of orders for assigned customer accounts.