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Campbell Clinic

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Business Services Spec II, FT40

Germantown, TN, United StatesFull-timeMid levelPosted Oct 19, 2026

Job description

Note: This is a full-time position, working 40 hours per week.

POSITION SUMMARY

Responsible for all aspects of assigned patient accounts after charge entry to final resolution.

Essential Functions

Statement(s) Verifies and updates insurance information and demographics. Reviews insurance eligibility. Determines and reviews financial responsibilities and insurance coverage with patients. Resolves patient balance-related questions. Reviews surgery costs and establishes payment plans for patient portion. Processes patient and payor refunds.

Identifies accounts for referral to outside collection agency. Edits claim holds. Keeps up with changes in payor processes and reports them to coordinator for appropriate action. Obtains all precertification. Responds to correspondence from payors and patients. Performs other duties as assigned. SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED).

Experience: Previous healthcare billing experience is preferred. Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type. Campbell Clinic Benefit Summary: Campbell Clinic offers a lucrative benefit package to support employees and their families. Medical / Dental / Vision Insurance HRA Option Flexible Spending Account Basic Life Insurance Voluntary Life Insurance Option Long-Term Disability Voluntary Short-Term Disability Accident Insurance Critical Illness Insurance 401(k) Plan Matching + Profit Sharing Employee Assistance Program Paid Time Off 8 Paid Holidays Equal Opportunity Employer/Veterans/Disabled

Description copied from Campbell Clinic's careers page. Read the full posting before you apply.

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