Manager, IT Vendor Performance & IT Audit

Reporting to the Associate Director, IT Vendor Management, the Manager, Vendor Performance & IT Audit leads a team responsible for strengthening the performance, governance and oversight of third-party technology providers supporting Toronto Pearson. The role ensures vendors deliver against contractual commitments, risks and audit findings are addressed, and the organization receives measurable value from its technology partnerships. You will build and mature vendor performance and IT audit practices, lead strategic supplier governance, and work closely with IT, Procurement Services, Finance, business leaders and external partners. Your work will help improve service quality, operational resilience, cost effectiveness and accountability across critical technology services.