Bar Manager

Situated in the heart of Birmingham’s Jewellery Quarter, The Button Factory has restored and extended one of the quarter’s traditional buildings. The venue hosts a spacious 40 seater restaurant, 2 bars, a garden terrace and outside courtyard which can hold up to 350 people. From Sunday Roasts, BBQ dinners, Wedding Receptions to evening drinks, the Button Factory has something for everyone.

Job Description : As our Bar Manager, you will oversee all aspects of the bar's operations, from managing a dynamic team of bartenders to ensuring that our guests receive exceptional service in a fast-paced, high-energy environment. You’ll play a key role in crafting the drink menu, maintaining inventory, managing the bar's finances, and delivering an unforgettable customer experience.

Key Responsibilities

Team Leadership : Manage and motivate a team of bartenders and bar staff, ensuring excellent service, proper training, and high morale. Customer Service Excellence : Ensure that all customers receive outstanding service and attention, handling customer concerns and feedback promptly and professionally. Inventory & Stock Control : Oversee inventory management, placing orders for supplies, and ensuring proper stock levels while minimizing waste and loss.

Menu Development : Collaborate with the team to develop creative drink menus, incorporating current trends and seasonal ingredients. Staff Training : Provide ongoing training and development for bar staff, including bartending techniques, customer service skills, and safety standards. Financial Management : Monitor bar sales, manage cash handling, and ensure that daily revenue is accurately recorded.

Compliance : Ensure compliance with all health and safety regulations, including proper handling of alcohol, hygiene standards, and legal requirements (e.g., responsible alcohol service). Bar Maintenance : Maintain cleanliness and organization of the bar area, ensuring all equipment is functioning properly and the space is stocked and organized.

Ideal Candidate : Previous experience as a Bar Manager , Assistant Bar Manager, or in a similar supervisory role in a high-volume setting. Strong knowledge of cocktails, spirits, and drink trends, with the ability to train others on drink preparation and presentation. Excellent leadership, communication, and interpersonal skills.

Ability to thrive under pressure in a fast-paced environment while maintaining a positive, professional attitude. Exceptional customer service skills, with a focus on creating memorable guest experiences. Strong organizational and problem-solving abilities. Proven experience in managing inventory, ordering supplies, and controlling costs.

Familiarity with POS systems, cash handling, and financial reporting.

What We Offer

Opportunities for career growth and development Employee discounts on food and drinks A supportive and fun team environment Flexible working hours We look forward to hearing from you!