Job description
Provides on-going troubleshooting on desktop hardware and software. Acts as the primary point of contact within the Information Technology organization for users. Responds to requests for services, provides information and coordinates support and resources. The items below are intended to describe the general nature and level of work performed by an individual assigned to this position.
These are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. The position description is subject to change by the City as the needs of the City and requirements of the position change.