Supervisory Management and Program Analyst

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Operation Support, CBP Watch, Emergency Management Division (EMD), located in Washington, DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

CBP Watch is a 24/7, agency-wide center for information sharing and analysis that supports CBP operators, analysts, and decision-makers. CBP Watch advances CBP operational mission priorities by conducting trend and pattern analysis across a multi-domain border-security environment, providing indications and warnings to frontline operators, and serving as CBP's primary reporting and information-coordination center with CBP headquarters, field elements, Department of Homeland Security (DHS) operations centers, and Federal, State, territorial, local, tribal, and other partners.

This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10). Typical duties may include: Leads and oversees complex management and program analyses, cross-cutting projects, organizational studies, and operational-improvement initiatives affecting CBP Watch operations and EMD programs.

Directs all phases of assigned work, from planning and data collection through analysis, implementation assessment, follow-up, and evaluation of results. Provides branch-level direction for management and program analysis, strategic planning, implementation assessment, and organizational improvement activities supporting major aspects of CBP wide emergency-management, continuity, preparedness, incident-management, and related operational support programs.

Reviews, analyzes, interprets, and assesses proposed and issued legislation, executive orders, DHS and CBP directives, policies, issuances, regulations, and other high-level decisions affecting CBP Watch, EMD, and related CBP headquarters and field activities. Plans, organizes, directs, and evaluates the work of subordinate Federal employees performing management and program analysis, emergency management, continuity, preparedness, incident management, strategic and operational planning, logistics, and related program-support work.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Conducting management and program analyses of emergency management, continuity, preparedness, incident management, and operational-support programs across headquarters and field offices.

Analyzing policies, directives, regulations, program plans, and standard operating procedures to identify implementation requirements, resource considerations, internal controls, and operational risks. Developing performance measures, data-collection methods, and management-information products to support program planning, implementation assessments, and leadership reporting.

Preparing policy-impact analyses, issue papers, briefing materials, implementation guidance, and corrective-action plans addressing emergency-management and continuity requirements. Coordinating program assessments with headquarters offices, operational components, field elements, operations centers, and partner organizations to document capability gaps, readiness concerns, and implementation issues.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri.

Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/06/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.

g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.

S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.

S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.

To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.