Job description
Job Responsibilities
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Proactively identify and acquire new personal financing customers through various sales channels, including telemarketing, roadshows, and branch referrals. * Engage with customers to understand their financial needs and recommend suitable personal financing solutions (e.g., personal loans, credit cards). * Explain product features, benefits, terms, and conditions clearly and comprehensively to customers.
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Guide customers through the application process, ensuring accuracy and completeness of documentation. * Follow up on sales leads and inquiries to convert them into successful applications. * Build and maintain strong relationships with customers, providing ongoing support and addressing their queries. * Achieve and exceed individual sales targets and key performance indicators (KPIs).
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Stay updated on RHB Bank's personal financing products, policies, and industry trends. * Adhere to all internal policies, compliance regulations, and ethical sales practices. * Prepare and submit sales reports as required. Job Qualifications: * Diploma or Bachelor's degree in Business, Finance, Marketing, or a related field.
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Proven sales experience, preferably within the banking or financial services industry, with a focus on personal financing products. * Strong understanding of personal financing products and services. * Excellent communication, interpersonal, and negotiation skills. * Results-oriented with a strong drive to achieve sales targets.
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Ability to work independently and as part of a team in a fast-paced environment. * Customer-centric approach with a commitment to providing exceptional service. * Proficient in Microsoft Office Suite. * Fresh graduates with a strong interest in sales and finance are encouraged to apply.