Call Center - BDC Receptionist

Honda and Toyota of Seattle on Airport Way in SODO is looking for Guest Support Group Consultants. Position: Dealership BDC/Call Center Support Specialist (Full Time Position). Schedule: Wednesday

• Friday 7am-6pm, Saturday 7am-5pm.

Essential Duties

Answers incoming Service Department phone calls and takes initial information from the caller. Communicate with callers and visitors in a professional, friendly, and efficient manner. Confirm strategic questions to best determine the customer’s needs. Obtain and update basic vehicle information during each call. Assigns a service appointment time and relates information to customers.

Communicate messages to the appropriate parties in a timely manner. Assists service customers during the morning and evening service rush whenever possible. Assists with clerical duties as requested. Maintains a professional appearance and exhibits a high degree of professionalism. Make outbound phone calls with the goal of selling a service appointment.

Other duties may be assigned.

Benefits

Health/dental/disability is available after 60 days for full-time employees. We also provide paid vacation after 1 year. 401k. 401k company match program. Paid sick leave. We offer and encourage a career path in all departments. Salary: $23.00-$24.00 per hour. Must submit a resume for consideration. Honda and Toyota of Seattle is an Equal Opportunity Employer.