Product Consultant

Location: Onsite – Kohler, WI Opportunity Contribute to advancing the Kohler Brand by assisting Kohler Design Center customers realize their kitchen and bath aspirations and influencing Kohler sales across all businesses. Specific Responsibilities Customer Experience Deliver exceptional customer experiences for all Kohler Design Center visitors and customers.

Provide customers with in-depth Kohler product knowledge. Develop specifications based on customer needs and requirements. Deliver specification presentation to customer within 24 hours of customer visit. Develop and maintain knowledge of current design trends and convey to customers seeking design information. Proactively refer customers seeking professional design work to Kohler Design Services.

Resolve customer concerns utilizing Kohler Customer Care resources where applicable. Kohler Tour Experiences Deliver Kohler Co. knowledge via KDC tours with individual customers and small groups. Facilitate connections with the Kohler Co brand and customers by supporting tour guides and answering customer questions post tours.

Kohler Warehouse Sales Execute product receipt and product merchandising for Kohler Warehouse Sale events. Provide customer service during Kohler Warehouse Sale as assigned by Manager – Kohler Design Center.