AI Lead

Architect and deliver AI-powered capabilities and full-stack solutions across Syspro's product suite, acting as the senior technical authority for AI engineering within the Solutions, Technology & Customer function. The AI Lead translates the AI Director's strategic vision into production-grade, enterprise-ready software — setting technical standards, driving engineering quality, and applying deep full-stack and AI expertise to accelerate Syspro's AI product roadmap.

Design and architect full-stack AI features end-to-end — from front-end AI experiences and responsive UI through to back-end services, APIs, and AI/ML model integrations within the Syspro platform. Drive the integration of third-party AI services, LLMs, and cloud AI platforms (e.g. Azure OpenAI) into Syspro product features, ensuring implementations comply with responsible AI principles and data privacy standards.

Set and uphold engineering standards, coding practices, and quality benchmarks for AI development work, ensuring solutions are robust, maintainable, secure, and enterprise-grade. Translate AI product requirements from the AI Director into detailed technical specifications, designs, and delivery plans — managing technical complexity and communicating trade-offs clearly to stakeholders.

Own end-to-end delivery quality for AI engineering work, including automated testing strategies (unit, integration, and end-to-end), CI/CD pipelines, performance monitoring, and proactive resolution of technical debt. Act as the go-to technical authority on AI engineering within the team — providing informal guidance, code review feedback, and architectural direction to other engineers working on AI-related features.

Collaborate cross-functionally with Product Management, the Head of Innovation, and other engineering teams to deliver AI features on time, to specification, and aligned to the Syspro product roadmap. Research and evaluate emerging AI technologies, frameworks, and engineering patterns — providing informed technical recommendations to the AI Director on adoption opportunities and risks.

Apply and champion secure coding practices and secure API patterns across AI and full-stack development work, safeguarding enterprise data and upholding Syspro's security and compliance standards. Produce clear technical documentation for AI features, integration patterns, and architectural decisions to support knowledge sharing and long-term maintainability of the platform 25 annual leave days 30 days paid sick leave over 3-year cycle Hybrid working environment (3 office days as determined by the function/ manager) Pension 10% Medical aid Life insurance Income continuation protection Funeral Benefit Provident Fund Admin Fee Global Education Protection Bonus/ commission programmes Maternity: 6 months at half pay Paternity: 2 weeks full pay Employee Assistance Programme Free Barista Coffee Daily Gym Facilities Free Daily Lunch Free Fruit on a Tuesday & Thursday