Order Management Assistant

Manages daily order processing in the warehouse management system (WMS), including order entry, validation, and release to picking teams Coordinates order execution by ensuring timely communication with warehouse pickers and supervisors Handles invoicing and credit invoicing, ensuring accuracy and compliance with company procedures Maintains and update system records related to returns, damages, and adjustments Monitors order status and proactively resolve discrepancies or delays Collaborates closely with Sales and Finance teams to align on order requirements, invoicing issues, and account reconciliations Ensures all transactions are accurately documented and traceable within the system Supports continuous improvement initiatives to enhance workflow efficiency and data accuracy Previous experience in warehouse administration, logistics, or order management (preferred) Strong knowledge of ERP/WMS systems (e.

g., SAP, Aberon) Excellent attention to detail and organizational skills Ability to manage multiple tasks and meet deadlines in a fast-paced environment Strong communication skills with the ability to collaborate cross-functionally Problem-solving mindset with a proactive approach to issue resolution Proficiency in Microsoft Office Overview We are looking for a highly organized and detail-oriented Order Management Coordinator to support our operations.

This role is responsible for managing end-to-end order processing within the warehouse system, ensuring accuracy, efficiency, and timely execution of all transactions. The ideal candidate will play a key role in coordinating between warehouse operations, sales, and finance teams, while maintaining accurate system records related to orders, returns, and inventory movements.

Responsibilities

Manages daily order processing in the warehouse management system (WMS), including order entry, validation, and release to picking teams Coordinates order execution by ensuring timely communication with warehouse pickers and supervisors Handles invoicing and credit invoicing, ensuring accuracy and compliance with company procedures Maintains and update system records related to returns, damages, and adjustments Monitors order status and proactively resolve discrepancies or delays Collaborates closely with Sales and Finance teams to align on order requirements, invoicing issues, and account reconciliations Ensures all transactions are accurately documented and traceable within the system Supports continuous improvement initiatives to enhance workflow efficiency and data accuracy Qualifications Previous experience in warehouse administration, logistics, or order management (preferred) Strong knowledge of ERP/WMS systems (e.

g., SAP, Aberon) Excellent attention to detail and organizational skills Ability to manage multiple tasks and meet deadlines in a fast-paced environment Strong communication skills with the ability to collaborate cross-functionally Problem-solving mindset with a proactive approach to issue resolution Proficiency in Microsoft Office