Patient Service Representative

Description We are seeking a dedicated and professional Patient Services Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our patients and ensuring a positive experience at our Care Center.

Key Responsibilities

Greet patients warmly upon arrival and assist them with any inquiries. Help patients complete necessary forms accurately and efficiently. Verify insurance information and collect copays or past due balances. Reach out to patients to schedule physicals and follow-up appointments. Maintain a positive and professional image of the Care Center to the public.

Skills and Qualifications: Excellent communication and interpersonal skills. Strong attention to detail and organizational abilities. Proficient in handling sensitive information with confidentiality. Ability to work in a fast-paced environment and manage multiple tasks. Previous experience in a healthcare or customer service role is preferred.

Benefits

Multiple medical and prescription coverage options Dental and vision care plans Health Savings Accounts (HSAs), where applicable Flexible Spending Accounts (FSAs) Voluntary critical illness, cancer, and accident insurance Voluntary hospital indemnity coverage Voluntary short-term and long-term disability insurance Voluntary term life insurance and AD&D (Accidental Death & Dismemberment) 401(k) retirement savings plan Group Auto and Gomeowners Insurance Discounts We are committed to creating a diverse and inclusive workplace.

All qualified applicants are encouraged to apply.

Requirements

Excellent customer service skills. Effective verbal and written communication skills. Demonstrate professionalism, confidentiality, and diplomacy and can serve a wide range of employees and patients. Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization.

Commitment to excellence and high standards Detail oriented with strong follow-up initiative Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.