Mountain Operations Attendant

Job Details: Job Location: Treetops Resort

• Gaylord, MI, Position Type: Seasonal, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Standard, About Treetops Resort: Nestled in the heart of northern Michigan, Treetops Resort offers a sanctuary for adventure and relaxation. Our award-winning destination is renowned for its exceptional hospitality, breathtaking landscapes, and a wide array of recreational activities. At Treetops Resort, we are committed to providing unforgettable experiences for our guests, whether they are seeking thrilling outdoor adventures or a peaceful retreat. Join our team and be part of creating memorable moments in a place where luxury meets the great outdoors. About the Position: The Mountain Operations Attendant is responsible for ensuring smooth operations on the slopes and tubing areas. Key duties include checking tickets, operating ski and tubing lifts, making snow (as needed), and assisting guests while maintaining a safe and friendly environment. The ideal candidate enjoys working outdoors, has a positive and fun attitude, and can balance providing excellent guest service with a focus on safety.

Responsibilities

Checking lift tickets and season passes to ensure all guests have valid access to mountain areas. Operate ski lifts and tubing lifts in accordance with established operating procedures and safety standards, assisting guests with loading and unloading as needed. Monitor guest safety and provide instructions or assistance as needed at loading/unloading areas.

Operate snowmaking equipment as directed, monitor weather and snow conditions, and assist in maintaining suitable skiing and tubing surface conditions. Conduct routine operational checks and promptly report equipment malfunctions, maintenance concerns, or unsafe conditions to a supervisor. Greet guests with a friendly and positive attitude, offering assistance and directions as needed.

Provide guests with information on mountain activities, lift operations, and resort services. Help maintain a clean, organized, and safe mountain environment, including lift stations and guest areas. Follow all resort policies, procedures, and safety requirements to promote a safe environment for guests and team members.

Perform other duties as assigned to support resort operations.

Qualifications

Requirements

Must be at least 18 years of age. Ability to work outdoors in varying weather conditions, including snow, ice, and cold temperatures. Ability to stand and walk for extended periods throughout the shift. Ability to frequently bend, kneel, crouch, climb, and reach. Ability to lift, carry, push, and pull up to 50 pounds.

Previous experience in mountain or outdoor recreation operations is a plus but not required. Strong communication skills and a friendly, approachable personality. Ability to work independently and as part of a team. Flexibility to work weekends, holidays, and evenings as required during the winter season.