Beverage Manager

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotel's team, that’s exactly what you’ll do every time you come to work! As a Beverage Manager , you’re not just overseeing all aspects of beverage operations across the hotel’s outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

This position is for an existing vacancy. Expected start date is November 15, 2026. What will it be like to work for Hilton? Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values: Hospitality

• We're passionate about delivering exceptional guest experiences. Integrity
• We do the right thing, all the time. Leadership
• We're leaders in our industry and in our communities. Teamwork
• We're team players in everything we do. Ownership
• We're the owners of our actions and decisions. Now
• We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members:
• Living the Values
• Quality
• Productivity
• Dependability
• Customer Focus
• Teamwork
• Adaptability How We’ll Help You Thrive At Hilton, we don’t just offer jobs—we provide careers built on support, growth, and exceptional benefits that empower you to Thrive personally and professionally. We’re proud to invest in our Team Members’ mental and physical wellbeing, ensuring they feel valued and supported in an inclusive and diverse environment. When you join Hilton, you gain access to unmatched perks and benefits, including*: Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program Mental wellbeing resources – Your health comes first. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP) Generous paid time off (PTO) – Recharge, relax, and take time for what matters most Extended health and welfare plans – Get added peace of mind with health and wellness benefits that go beyond provincial coverage Pension and RRSP plans – We’ve got your future in mind with retirement plans that help you grow your savings Discounts and perks through Perkopolis – Enjoy exclusive savings on travel, shopping, tickets, and more! *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. ACCESSIBILITY Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at Applicant_Accommodations@hilton.com or call 1-844‑398‑0378. Here's what you'll do during a typical day: Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special Ensure seamless beverage operations: Manage all beverage operations for designated banquets and outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize beverage sales and profitability Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. As the Beverage Manager you will also need the following skills, knowledge, and qualifications to succeed in the role: Minimum 2 years previous experience in a similar Food and Beverage management or supervisory role Strong knowledge of Food and Beverage service, and hospitality Committed to delivering high levels of customer service Experience with P&L analysis for profitability Sommelier & Beverage menu curation experience an asset Flexible schedule. Must be able to work evenings, weekends, and holidays Exceptional communication and organizational skills Excellent grooming standards Smart Serve Certified Legally eligible to work in Canada What your role encompasses The Beverage Manager is responsible to own, curate, and execute all aspects of the beverage program throughout the hotel. To successfully fill this role, you should be able to demonstrate the attitude, behaviors, skills and values as follows: Oversee and manage restaurant & bar service; ensure the restaurant operations is running smoothly & efficiently Create and streamline processes for ordering, maintain and controlling inventory levels, setting PARS, compose and create hot, cold, non-alcoholic and water programs, including the Afternoon Tea and coffee programs Costing, sales mix analysis, menu programing
• Manage, maintain and ensure cost controls, security measures and enforce programs and practices to reduce risk
• Own and manage the wine program Manage, maintain draught systems, ensuring regular lining cleaning and maintenance
• Support the Director of Outlets with consistent wine and beverage trainings and tastings for the teams Support the Director of F&B with Topline Beverage revenue budgets, targets Responsible to manage the beverage cost and achieve company targets and goals
• Ordering and Inventory implementations Manage staff & enforce bar and lounge standards, steps of service, providing them with feedback; maintain a high level of employee morale Ensure positive guest service in all areas; investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests Responsible for innovation and cocktail program consistency
• Implement initiatives to drive beverage and increase total average check spend Manage beverage cost and ordering, manage and control costs
• Recruit, train, motivate bar staff; oversee continual training and performance; keep employee records up-to-date and organized Create an engaging and energetic environment where all associates work as a highly functioning team Create, own, manage and update the beverage lists in coordination with the Director of Outlets recommend food and beverage pairings; advise guests on beverages based on their personal tastes and food choices Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs Manage Bar and Lounge roasters effectively with labor standards and business ebbs and flows
• Create, own, communicate and manage beverage glassware breakage program
• Support and work with Director of F&B on all thing’s beverage in the hotel