Technology Operations Coordinator

The Technology Operations Coordinator manages the new store opening, store transfer, POS conversion, relocation, and remodel lifecycles from a technology perspective. This role is a critical member of the retail solutions team ensuring that the one of most important aspects of our business which includes but is not limited to opening new stores, ownership transfers or converting to new technology platforms proceeds smoothly for our franchisees.

This position is responsible for ensuring all technology-related activities are completed and timelines are met in order to provide a smooth experience for our restaurants by working with franchisees, vendors, and internal team members through the relevant retail IT processes. This position requires strong technical aptitude and a working knowledge of restaurant technology systems, particularly point-of-sale (POS) platforms, along with the ability to use data and technology tools to support deployment readiness, issue resolution, and operational decision-making.