Animal Services Specialist

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.

General Functions : Documents and responds to all inquiries, service requests and comments received from the public to provide pertinent information on adoptions, ordinance requirements, spay/neuter questions, and any other type of general information. Representative Duties/Assignments : Duties may vary based on area of assignment. The following are representative duties, it is not the intent to capture all duties performed by this classification. Provides citizens with assistance to resolve complaints. Performs various clerical duties as required, such as filing, data entry, and document management. Receives and processes telephone calls. Assists with the intake of animals received, reclaimed by owners and adoptions as needed. Involves the direct handling of animals. Assists with peer training new employees on job related responsibilities and functions. Receives payments and disburses receipts for various services. Communicates current Animal Services Ordinances, policies, and requirements to the public and information on responsible pet ownership. Processes, logs and tracks paperwork regarding lost pets, adoptions, citations and warnings, rabies tags, trap rentals, impoundments, quarantines, burials, reclaimed animals and disclosures. Provides information to the public on these and other issues. Performs other related duties as assigned.

Minimum Qualifications

High School diploma or equivalent. One (1) year of customer relations experience that includes working with the general public, complex problem resolution, and data entry experience. Ability to effectively communicate verbally with the public. Preferences : Bilingual - Spanish/English

Open Date: 11/07/2026 Close Date: 11/14/2026 This posting is subject to close without prior notice.

Pay Grade: 010 - From $18.10 to $22.97 FLSA Status: Non-Exempt Placement based on Education and Experience

10 paid holidays and up to 2 floating holidays annually. 18 days paid time off per year. Longevity bonus based on years of service. 6 days of paid TERM (sick) time annually. Low-cost medical, dental, vision, additional life insurance. Free basic life, long term disability, and employee assistance for all the family members effective on day one. Participation in the Florida Retirement System. Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc. Free access to Wellworks gyms and Orange County Recreation Centers. Free onsite wellness coaching, including dietician and nurse. Tuition reimbursement program. Earn service time to forgive student loans. Disclaimer: Benefits may vary for employees under collective bargaining agreements. For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder . Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA) . If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

Orange County Animal Services

Selected candidates will be required to provide employment references and will be required to complete a pre-employment drug, physical and background check.