IT Manager

Hiring – IT Manager Location: Thane, Mumbai Experience: 3–7 Years Required Skills: Vendor Management, IT Operations, CRM / HRMS Management, Contract Negotiation, System Integration, Stakeholder Management. Summary To manage AHFL’s IT and technology requirements, coordinate with internal teams and external technology vendors, and ensure effective implementation and support of IT/software solutions that improve operational efficiency.

Responsibilities

• Manage IT/software solutions and technology requirements.
• Coordinate with internal teams and external IT/software vendors for implementation, integration and support.
• Evaluate and manage business technology platforms such as CRM, HRMS, LOS/LMS, SaaS and APIs.
• Identify, evaluate and onboard suitable IT/software vendors.
• Review vendor quotations, proposals, commercial terms and service agreements.
• Negotiate pricing, service levels, renewals and other commercial terms.
• Monitor vendor performance and ensure timely resolution of IT/service-related issues.
• Maintain IT vendor records, documentation, agreements and renewals.
• Prepare regular IT and vendor status reports for management.
• Support management in evaluating new technology solutions and IT investments. Requirement
• Bachelor’s degree in Information Technology, Computer Science, Management or a related field.
• 3–7 years of relevant experience in IT, technology solutions or vendor management.
• Experience in NBFC, Housing Finance, Banking, Fintech, IT Solutions or SaaS will be preferred.
• Strong understanding of IT/software solutions and technology platforms.
• Good vendor management, negotiation, communication and problem-solving skills.