Health Occupations Office Associate

Job Title: Health Occupations Office Associate Department: Health Occupations Reports To: Associate Dean of Health Occupations Job Classification: Non-Exempt Location: Marshalltown Community College, Marshalltown, IA Summary: This position provides comprehensive administrative and operational support for the Nursing, Nurse Aide, Medical Assisting, and Dental Assisting programs.

Also serves as a central resource for students, faculty, clinical partners, and the Associate Dean, ensuring the efficient coordination of program activities, compliance requirements, clinical education processes, and student support services. The Health Occupations Office Associate contributes to the success of the Health Occupations division by maintaining accurate records, facilitating communication, facilitating events, coordinating schedules, supporting accreditation and regulatory requirements, and promoting a positive and responsive educational environment.

Job Responsibilities

Provide comprehensive administrative support to the Associate Dean, program directors, faculty, and staff within the Nursing, Nurse Aide, Medical Assisting, and Dental Assisting programs. Serve as the primary point of contact for students, faculty, healthcare partners, and community stakeholders, responding to inquiries and directing requests appropriately.

Coordinate and maintain student records, program files, clinical documentation, and other confidential records in compliance with institutional policies and applicable regulations. Manage program communications, including correspondence, announcements, meeting schedules, class calendars, and distribution of information to students and faculty.

Coordinate student admission, onboarding, progression, and graduation processes for Health Occupations programs. Support accreditation, regulatory, and program review activities by maintaining documentation, preparing reports, and assisting with data collection and record organization. Schedule and coordinate meetings, program events, orientations, Advisory Board meetings, and special activities for Health Occupation programs.

Generate, compile, and maintain program data and reports related to enrollment, retention, completion, accreditation, and other key performance indicators. Track expiration dates and coordinate the review, renewal, and distribution of contracts and affiliation agreements. Develop and maintain effective working relationships with students, faculty, staff, clinical partners, and community stakeholders.

Assigns, prioritizes, and monitors work activities of the .75 FTE Health Occupations Office Associate; provides training and guidance to ensure timely and accurate completion of departmental functions. Perform other related duties as assigned to support the goals, operations, and mission of the Health Occupations division.

Education and Experience

Completion of HS or equivalent required. Associate’s degree preferred. Previous office support experience preferred. Certifications and Licenses: N/A Abilities: Excellent verbal, written, and interpersonal communication skills. Knowledge of customer service principles and practices. Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.

Advanced proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Teams. Skilled in coordinating complex schedules, meetings, events, and projects Effective problem-solving and critical-thinking skills Skilled in training, mentoring, and delegating work assignments to support staff Ability to maintain strict confidentiality and exercise sound judgment when handling sensitive information.

Ability to interpret, apply, and explain college policies, procedures, and regulatory requirements. Ability to work independently with minimal supervision while exercising initiative and accountability. Base Wage: $13.62-$18.16 hourly - actual salary will be based on experience and education. Benefit Information: This position offers a full benefit package including health, dental, vision, life insurance, long-term disability, retirement plan, vacation, sick and staff development opportunities.

Note: Must be legally eligible to work in the United States without employer sponsorship. Iowa Valley Community College District does not discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, actual or potential family, parental or marital status, or other protected classes.

If you have questions or complaints related to compliance with this policy, please contact the District Equity Coordinator, 3702 S. Center Street, Marshalltown, IA 50158, 641-844-5523, Equity@iavalley.edu.