Job description
We are seeking a detail-oriented and highly organized Branch Operations Manager to oversee and streamline the daily operations of our Branches. The ideal candidate will be responsible for ensuring efficient branch operations, maintaining high standards of customer service, and driving operational excellence. As Branch Operations Manager, you will manage a team, improve processes, and contribute to the overall success of the branch while ensuring compliance with company policies and industry regulations.
Key Responsibilities
- Oversee daily branch operations, ensuring smooth and efficient functioning of all activities.
- Manage and supervise the branch staff.
- Ensure adherence to company policies, safety standards, and legal regulations.
- Monitor branch performance, including sales, customer service, and operational metrics.
- Maintain inventory levels, manage stock, and ensure proper handling and storage of goods.
- Collaborate with the sales team to align operations with business goals and customer needs.
- Address and resolve any operational or customer service issues that arise in a timely and professional manner.
- Implement cost-control measures and work towards improving profitability.
Requirements
Minimum 5 years of experience in operations management in the auto parts industry.
- Proven ability to manage teams and deliver results in a fast-paced environment.
- Strong organizational, problem-solving, and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to adapt to changing priorities and manage competing demands.
Benefits
Competitive expat salary, fully furnished company accommodation, return flights, dedicated company vehicle, private school fees for dependent children, monthly target bonus, annual 13th cheque performance bonus, relocation assistance.