Accounts Payable Clerk

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Duties and Responsibilities

Review, verify, and process carrier invoices against internal agency management systems. Validate invoices, commission splits, and contractual rates to ensure billing accuracy. Prepare and process carrier disbursements via ACH, wire transfer, check or approved payment methods in accordance with payment terms. Maintains all accounts payable reports, spreadsheets and filing corporate accounts payable Reconcile monthly carrier statements against general ledger accounts and internal payment records; investigate and resolve unapplied cash or aging discrepancies.

Serves as the primary point of contact for inbound carrier inquiries regarding payment status, deductions, and billing disputes. Maintains vendor/company files, filing, pull back up as requested, setting up new files Partner with operations, agencies, and account management teams to clear up payment or documentation issues.

Conform with and abide by all regulations, policies, work procedures and instructions. Conform to all safety rules and use all appropriate safety equipment. Performs all other duties as assigned. Competencies: Problem solving- The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.

Customer service- The individual manages difficult vendor situations, responds promptly to needs, solicits feedback to improve service, responds to requests for service and assistance and meets commitments. Planning/organizing- The individual prioritizes and plans work activities and uses time efficiently. Quality control- The individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.

Quantity- The individual meets productivity standards and completes work in a timely manner. Adaptability- The individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Dependability- The individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Compensation

The base salary range for this role is $21–$23 hourly. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.