Desk Clerk

We are seeking a friendly, organized, and reliable Hybrid Desk Clerk to support the daily operations of our healthcare clinic. In this role, you will split your time between working remotely and assisting patients in the clinic. Your primary responsibilities will include managing patient check-ins, answering inquiries, and performing general clerical tasks.

The ideal candidate will have strong communication skills, attention to detail, and a positive attitude when interacting with patients and staff.

Responsibilities

Greet patients, check them in for appointments, verify personal and insurance information, and direct them to the appropriate area of the clinic. Respond to emails regarding patient inquiries and general clinic information. Maintain and update patient records accurately in the clinic’s system. Perform various office tasks such as filing, sorting mail, and organizing paperwork.

Ensure all patient interactions and documentation follow HIPAA privacy standards and clinic policies.

Requirements

High school diploma or equivalent. Previous experience in a healthcare setting, customer service, or administrative role is preferred. Strong communication skills (both verbal and written). Proficient in Microsoft Office Suite and Google Workspace. Ability to work efficiently both remotely and in the clinic environment.

Benefits

Hybrid work schedule with flexibility to work from home and in the clinic. Paid training and ongoing professional development. Paid time off (PTO) and sick leave.