brightermondaygen-kazi

Quality Assuarance Trainer

brightermondaygen-kazi

NAIROBI, Nairobi City, KenyaFull timePosted Mar 23, 2026

Job description

We are looking for a skilled and experienced Quality Assurance Trainer to join our team. The successful candidate will be responsible for training and coaching the collections team to enhance performance, ensure compliance, and improve overall service quality within the loan recovery process.

Requirements

Bachelor’s degree in a relevant field Minimum of 2 years’ experience in training or coaching roles Strong understanding of the loan recovery or debt collection industry Benefits Competitive salary package Opportunities for career growth and advancement Continuous learning and professional development Supportive and collaborative work environment