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Process Improvement Supervisor, SPX Express

Jakarta, IndonesiaFull-timePosted Oct 10, 2026

Job description

Develop a plan for improvement related to Service Level Agreement (SLA), Quality, Productivity, and Cost Manage all improvement plans including the scope, time, and budget Develop and monitor result reports for all improvement initiatives Align and support the Operation team’s initiatives Conduct Value Stream Mapping for each operation stream (First Mile, Sortation Centre, Line Haul System, Last Mile) and create an improvement plan Deliver Kaizen training for the operation team Ensure 5S and Visual Management System are implemented and carried out by the operation team Liaise and work with the Regional Ops team for improvement initiatives Bachelor’s degree from any major Minimum 5 years of experience in an express/logistics company as an Operation Excellence/Process Improvement/Continuous Improvement Prior experience in implementing and Improving Transport/Fleet Management Systems (TMS/FMS) Strong process improvement skills (LEAN, Kaizen, Value Stream Mapping, Six Sigma Green Belt) Excellent project management and cost benefit analysis skills Outstanding problem solving and analytical skills (Kaizen & LEAN skills will be an advantage) Experience as a facilitator and able to manage stakeholders Good communication skills (written and verbal), and excellent presentation skill Willing to be placed in Sunter, North Jakarta and travel

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