Job description
Overview
We are seeking a highly skilled QA Automation Lead Engineer with strong experience in voice/IVR platforms and QA automation . The ideal candidate will have hands-on expertise in backend development, voice testing frameworks, and modern CI/CD practices, along with exposure to conversational AI ecosystems.
Responsibilities
Experience in voice/IVR platform engineering and QA automation Proficiency with Cyara Velocity and Botium for automated voice testing Experience integrating voice test suites into CI/CD workflows Exposure to agentic AI agent for conversational/voice use cases Scripting ability in Python or Node.js Nice to have: experience with ASR/TTS evaluation, observability tooling for voice flows, Familiarity with telephony protocols and contact center platforms (Genesys GC, Avaya, Google Dialog.
Flow, etc.) Requirements Experience in voice/IVR platform engineering and QA automation Proficiency with Cyara Velocity and Botium for automated voice testing Experience integrating voice test suites into CI/CD workflows Exposure to agentic AI agent for conversational/voice use cases Scripting ability in Python or Node.
js Nice to have: experience with ASR/TTS evaluation, observability tooling for voice flows, Familiarity with telephony protocols and contact center platforms (Genesys GC, Avaya, Google Dialog. Flow, etc.) Experience in voice/IVR platform engineering and QA automation Proficiency with Cyara Velocity and Botium for automated voice testing Experience integrating voice test suites into CI/CD workflows Exposure to agentic AI agent for conversational/voice use cases Scripting ability in Python or Node.
js Nice to have: experience with ASR/TTS evaluation, observability tooling for voice flows, Familiarity with telephony protocols and contact center platforms (Genesys GC, Avaya, Google Dialog. Flow, etc.) Experience in voice/IVR platform engineering and QA automation Proficiency with Cyara Velocity and Botium for automated voice testing Experience integrating voice test suites into CI/CD workflows Exposure to agentic AI agent for conversational/voice use cases Scripting ability in Python or Node.
js Nice to have: experience with ASR/TTS evaluation, observability tooling for voice flows, Familiarity with telephony protocols and contact center platforms (Genesys GC, Avaya, Google Dialog. Flow, etc.)