Medical Billing Team Lead

Position Summary

North Florida Surgeons is a leading healthcare provider committed to delivering exceptional patient care and service. We have over 350 medical providers and physician extenders and are currently seeking a detail-oriented and motivated Medical Billing Team Lead to lead and support our revenue cycle accounts receivables team.

This role is responsible for assisting in the oversight of the medical billing team to ensure accurate and timely submission of claims, payment posting, and resolution of billing issues. This role serves as a liaison between the billing staff, management, and other departments, ensuring compliance with healthcare regulations and optimizing revenue cycle performance.

Key Responsibilities

Support a team of medical billing and accounts receivable specialists, providing guidance, training, and performance feedback. Monitor billing workflows to ensure timely and accurate claim submission, payment posting, and/or denial management. Review and resolve complex billing issues, including coding discrepancies, payer rejections, and appeals.

Collaborate with clinical and administrative staff to ensure proper documentation and coding practices. Maintain up-to-date knowledge of payer policies, billing regulations, and industry standards (e.g., HIPAA, CMS guidelines). Generate and analyze billing reports to identify trends, areas for improvement, and team performance metrics.

Assist in the development and implementation of billing policies and procedures. Ensure compliance with internal controls and external audit requirements. Act as a point of escalation for team members and communicate effectively with leadership.

Qualifications

High school diploma or equivalent required; associate or bachelor’s degree in healthcare administration, business, or related field preferred. Minimum of 3 years of experience in medical billing, with at least 1 year in a supervisory or lead role. Strong understanding of medical terminology, CPT/ICD-10 coding, and insurance claim processes.

Proficiency in billing software (e.g., Epic, Cerner, Athenahealth, or similar) and Microsoft Office Suite. Excellent organizational, analytical, and communication skills. Ability to lead and motivate a team in a fast-paced environment.