Director Learning & Development

The Director of Learning & Development leads the L&D function and oversees franchisee training and curriculum, learning content and development, learner experience, learning technology, and L&D initiatives. This role ensures the L&D experience is engaging, intuitive, scalable, and aligned with business and operational priorities.

The Director leads and develops the L&D team while building the systems, processes, and standards needed to effectively manage and maintain learning programs, content, tools, and resources. This is a hands-on leadership role requiring strong knowledge of learning platforms and digital learning tools, with the ability to create engaging experiences that drive learner adoption and support business results.