Parts Advisor

Parts Advisor REPORTS TO: Parts Manager POSITION TYPE: Full-time SALARY: $17 an hour plus commission of Parts Departments Gross POSITION SUMMARY: Promote sales of parts and accessories to internal, retail, and wholesale customers while maintaining customer satisfaction. POSITION REQUIREMENTS: Excellent oral and written communication skills High school diploma or equivalent A valid Michigan driver’s license with an insurable driving record Ability to read, speak and write English in order fulfill job functions in an understandable way Ability to operate a computer and telephone system ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Provide excellent customer service in accordance with De.

Nooyer Chevrolet standards, policies, and procedures Have a working knowledge of vehicle parts and diagnostics for problem solving Speak clearly on the telephone and convey an image of professionalism and competence to callers Handle telephone orders efficiently, including preparation of necessary paperwork thoroughly and accurately Ability to retrieve, load and deliver items of various sizes and weights (up to 125 lbs.)

in operable and undamaged condition Maintain a working knowledge of ADP Parts Inventory and Snap-On Electronic Parts Catalog Ability to identify, comprehend, and act on changing customer requirements Sell parts at a profit; includes preparing counter sales ticket thoroughly and accurately and pulling parts from stock as necessary Perform extensive numerical calculations with a high degree of accuracy Handle payment for parts, operate cash register and credit card reader Fill parts orders as needed Assist other team mates as needed with tasks such as: receiving parts in shipping area, stocking parts, keeping inventory updated Assist with special orders, including completing necessary paperwork and notifying customer as to status of order Maintain good housekeeping habits within counter/customer area and warehouse area Participate in annual inventory count OTHER DUTIES AND RESPONSIBILITIES: All other duties as assigned Relating positively with diverse groups of people (customers and staff) Comply with all De.

Nooyer Chevrolet policies and procedures PHYSICAL AND ENVIRONMENTAL DEMANDS: Ability to stoop, kneel, crouch, crawl, reach, and stretch Ability to lift and carry 50 pounds Ability to work in conditions such as: varying temperatures, noise, and fumes. Ability to work a flexible schedule, including evenings, weekends, and holidays