BPO Sales Director

Revenue & Market Growth •Own and achieve revenue targets for BPO and CX outsourcing services across US & Europe •Define and execute international sales and market expansion strategy •Identify priority verticals and target accounts •Drive new logo acquisition and strategic account development New Business & Enterprise Sales •Generate, qualify, and close new outsourcing opportunities •Lead complex, multi-stakeholder enterprise sales cycles •Sell multi-service outsourcing solutions.

•Engage senior client stakeholders. Pipeline & Commercial Execution •Build and maintain a qualified and predictable pipeline •Lead RFP, RFI, and RFQ responses end-to-end •Own commercial proposals, pricing models, and deal structuring •Negotiate contracts and MSAs with enterprise clients •Deliver accurate forecasting and pipeline reporting Sales Leadership •Recruit, lead, and scale the BPO sales team •Coach and mentor sales managers and enterprise sellers •Establish sales processes, KPIs, and performance standards •Align with marketing and SDR teams for pipeline generation Partnerships & Brand Representation •Develop channel partners and referral ecosystems •Represent the company at industry events and client meetings •Strengthen market positioning and brand credibility internationally Requirements •10–15+ years of B2B sales experience with 3–5+ years in a sales leadership role •Minimum 7+ years in BPO / CX outsourcing sales •Proven track record closing mid-to-large outsourcing deals •Demonstrated success selling into US and European markets •Experience managing long and complex sales cycles (3–6+ months) •Experience selling multi-country or multi-process outsourcing engagements •Prior experience building or leading high-performance sales teams Required Skills •Enterprise consultative selling •Complex deal structuring and commercial negotiation •RFP & proposal leadership •Pipeline creation and forecasting discipline •Strong BPO domain knowledge •Value-based and ROI-led selling approach •Executive-level communication and presentation skills •Data-driven sales management