Touchpoint Digital Release Specialist

Job Purpose: To act as the primary business interface between Touchpoint Management and Digital/App Owner teams, ensuring accurate and timely delivery of touchpoint requirements (myXL, website, webstore). Main Responsibility: Translate touchpoint and experience requirements into clear business requirements for Digital teams Coordinate onboarding of product assets into XLnet (business side) and website (webstore, web XL) Support backlog prioritization discussions with App Owner Perform UAT and post-release validation from business and experience perspective Assess release impact to customer journey and touchpoint performance Key Output:

1. Final requirement from business with prioritization
2. Release Delivery & Timeline Adherence
3. Business & Experience Alignment
4. Release Quality & Readiness Assurance
5. Post-Release Performance Monitoring
6. Release Governance & Risk Control