Craft Technician III

Job Title: Craft Technician III Department: Public Works Reports to: Director of Maintenance & Operations Work Schedule: Thursday – Monday core hours 10:00 a.m. to 7:00 p.m.; hours may vary with operational needs Classification (FLSA): Exempt, Full-Time Salary range: $76,960.00 to $110,240.00 annually Position Overview The Craft Technician III is an advanced-level position responsible for administering the facilities compliance, vendor and contract management, and maintenance planning programs of the Public Works Department at The Villages Golf and Country Club.

Working under general supervision, this role exercises discretion and independent judgment on matters of significance to the Club, including which repairs to self-perform versus contract out, which vendors to recommend, how to prioritize maintenance spending, and how to meet regulatory requirements across the Club's amenities.

The Craft Technician III is responsible for ensuring regulatory and safety compliance, planning maintenance, and controlling costs for premium club community amenities, and performs hands-on technical work as a secondary part of the role. Reporting directly to the Director of Maintenance & Operations, the Craft Technician III is a key contributor to the department's maintenance efforts.

At The Villages, we expect all team members to work by the Guiding Principles and actively contribute to fostering a community grounded in respect, trust and open communication, while delivering exceptional service, upholding integrity, promoting teamwork and creating a positive, engaging experience for our residents, partners and colleagues.

Essential Functions

Vendor, contract, and procurement management (30%); regulatory compliance program administration (20%); maintenance planning, budgeting, and project management (15%); hands-on technical diagnosis and repair (35%). Hands-on work is secondary and is not expected to exceed half of working time in any workweek. Plan, schedule, and manage complex maintenance and capital repair projects, including scoping, budgeting, vendor selection, planning, execution, and oversight, using independent judgment on approach, sequencing, and priorities.

Assess the condition of facilities, equipment, and systems within the Public Works Department and determine whether to repair in-house, contract out, defer, or replace based on cost, risk, and lifecycle. Secondary duty: Evaluate repair requirements, determine appropriate repair methods, and coordinate the completion of carpentry, drywall, plumbing, electrical, and facility infrastructure repairs through internal resources or qualified contractors.

Perform limited technical repairs when operationally necessary. Assess and diagnose mechanical issues with gym hardware, entry gates, clubhouse HVAC infrastructure, and community lighting and independently determine whether to self-perform the repair or dispatch an external vendor, weighing cost, urgency, warranty, and risk.

Develop and administer the structural condition-monitoring program for tennis courts, pickleball courts, and other club community amenities; recommend resurfacing and replacement timing and perform minor surface repairs as a secondary duty. Commercial Pool & Spa

• Administer the Club's pool and spa compliance program under California Title

1. Establish water chemistry testing protocols and audit chemistry logs; ensure physical documentation is archived for the mandatory 2-year retention period. Monitor VGB anti-entrapment compliance and safety egress gates. Serve as the Club's point of contact for Santa Clara County Department of Environmental Health pool inspections and corrective actions. Onsite Restaurant -Oversee physical plant compliance with the California Retail Food Code (Cal. Code). Coordinate grease trap/interceptor pumping schedules and maintain kitchen hood Ansul fire suppression tagging. Serve as the physical plant point of contact for health and fire inspections and direct resulting corrective work. Community Woodshop -Enforce CAL/OSHA Title 8 machine guarding compliance. Monitor centralized dust collection systems, establish and audit Lockout/Tagout (LOTO) procedures for woodshop machinery, and maintain updated Safety Data Sheets (SDS). Ceramics Room- Oversee kiln exhaust ventilation systems, set and monitor the maintenance schedule for under-sink sediment clay traps, and enforce wet-cleaning protocols to prevent hazardous crystalline silica dust suspension. Exercise Room

• Administer the fitness equipment inspection and Lockout/Tagout (LOTO) program and manage service agreements with fitness equipment vendors. RV Storage Lot
• Conduct walkthroughs of the RV Storage Lot to monitor hazardous fluid runoff (oil/transmission fluid) in compliance with local environmental laws. Ensure clear fire lanes and verify propane storage safety. Document findings and require corrective action from residents, staff, or vendors as appropriate. Vendor Procurement – Source, qualify, and negotiate contracts with specialized commercial contractors and ensure adherence to scope and approved contract costs, within delegated purchasing authority. Budget Optimization – Proactively reduce community costs by analyzing repair and service cost data and deciding when self-performed work is more cost-effective than external vendor minimum service fees. Collaborate with CBOD to compile precise annual facilities maintenance expense forecasts. External Vendor Management – Draft and issue detailed Requests for Proposals (RFPs) and formal Scopes of Work (SOWs) for Club projects. Source, screen, and vet potential new vendors. Conduct competitive bidding processes. Analyze proposals and present comprehensive, data-driven comparison matrices to the Club Board of Directors for final approval. Ensure all contractors possess active state licenses, certifications, and valid W-9 forms. Verify insurance requirements. Review and negotiate vendor contract terms, ensuring clauses for payment milestones, warranties, and termination policies. Review and approve vendor invoices against completed field milestones before releasing funds to accounting. Collaborate with the Board to align vendor expenses with the club’s annual operational budget and reserve studies. Conduct routine on-site inspections to audit the quality of vendor performance. Maintain Vendor Scorecards tracking responsiveness, adherence to timeline, and budget discipline. Address and resolve club member complaints regarding vendor conduct or incomplete work swiftly and professionally. Secondary duty: Operate and maintain specialized maintenance tools and equipment. Develop and recommend preventive maintenance plans, strategies, and budgets for assigned facilities and amenities. Maintain work order, asset, and compliance records; analyze trends to recommend capital replacement priorities for the annual budget and reserve study. Follow safety guidelines and practices to ensure a safe working environment. Support the Director of Maintenance & Operations in departmental initiatives. Participate in training and skill development opportunities. Demonstrate awareness of workplace safety practices and support organizational efforts to maintain a safe environment for staff, residents, and visitors. Note: Employee may have to undertake more tasks as needed or as directed, within the responsibilities of their role. Work Experience Minimum of five (5) years of experience in property maintenance, facility management, or multi-site commercial trades. Demonstrated experience performing maintenance and troubleshooting across multiple trades, including electrical, plumbing, carpentry, and mechanical systems. Experience operating and maintaining specialized maintenance tools and equipment. Experience evaluating vendors or contractors, reviewing proposals, monitoring budgets and schedules, and administering project or service agreements required. Skills Advanced knowledge of maintenance techniques, procedures, and best practices. Working knowledge of Cal/OSHA safety standards and regulations. Strong leadership, communication, problem-solving, and critical-thinking skills. Ability to lead, train, and mentor junior team members while working effectively as part of a team. Demonstrated ability to exercise sound independent judgment and make decisions on matters of significance with minimal supervision. Proficiency in preparing RFPs, scopes of work, bid comparisons, cost analyses, and written reports; working knowledge of work order (CMMS) software and spreadsheets. Physical ability to perform hands-on maintenance work and conduct field inspections across community facilities. Commitment to delivering high-quality maintenance work and maintaining professional standards. Willingness to continuously improve skills and stay current with industry trends and maintenance practices. Physical Demands and Work Environment Frequent sitting, standing, walking, climbing, stooping, reaching, talking, hearing, seeing, and use of manual dexterity. Occasional lifting, carrying, pushing, pulling, and moving materials weighing up to 25 pounds. Work is performed in both office environments and outdoor construction or project sites. May be exposed to moving mechanical parts, construction equipment, varying weather conditions, and moderate noise levels. Conditions of Employment Successful completion of a pre-employment drug screening and criminal background check is required. Must maintain professional conduct and demonstrate the ability to work collaboratively in a team-oriented and stable work environment. Possession of a valid California driver’s license is required and must be maintained throughout employment if driving on The Villages property.

Education

Bachelor’s degree in Construction Management, Business Administration, Engineering, Facilities Management, or a related field preferred.