Senior Audio Video, Live Production & Digital Collaboration Specialist

Within GOSP Generali Operations Service Platform, we are looking for a Senior Audio Video, Live Production & Digital Collaboration Specialist to support in delivering and driving the following key activities:

• Provide end-to-end technical leadership, operations and support for enterprise Audio Video environments, including meeting rooms, executive rooms, boardrooms, auditoriums and event spaces;
• Operate, monitor and manage Microsoft Teams Rooms, Cisco Collaboration devices and related AV infrastructure, ensuring optimal performance, security, lifecycle management and service continuity;
• Plan, coordinate and deliver live, hybrid and virtual productions for corporate, institutional, executive and large-scale internal events;
• Configure and operate video switching, production control, signal routing and content distribution systems, ensuring seamless execution of live productions and broadcasts;
• Manage software-based production platforms such as vMix and equivalent solutions, supporting graphics, recording, streaming and remote contribution workflows;
• Design, prepare and operate live visual assets including graphics, overlays, lower-thirds, countdown timers, presentation content and multimedia contributions;
• Manage media playback, presentations and local or remote audio/video sources, ensuring signal integrity, synchronisation and broadcast-quality delivery standards;
• Provide technical leadership throughout the event lifecycle, including requirements gathering, solution design, rehearsals, live execution, incident management and post-event reviews;
• Contribute to the design, testing, commissioning and acceptance of AV and collaboration solutions for new offices, executive meeting spaces, auditoriums and Digital Building initiatives;
• Design, implement and maintain professional audio systems for auditoriums, boardrooms and conference facilities, including digital mixing environments and advanced audio distribution architectures;
• Define and maintain operational procedures, contingency plans and business continuity measures for high-visibility and business-critical events;
• Monitor service performance, incidents, escalations, SLAs and KPIs while driving continuous service improvement and operational excellence;
• Support the evaluation, selection and adoption of emerging AV, streaming and collaboration technologies, ensuring alignment with enterprise standards and business requirements.