MSP Associate – NAM

Job Title : MSP Associate – NAM Qualification : Graduates Relevant Experience : Minimum 3 years of experience in MSP Operations Must Have Skills :

1. Strong knowledge of billing, invoicing, payroll support, and reconciliation
2. Good knowledge of MS Excel and MS Office
3. Strong analytical and problem-solving skills
4. Excellent communication and stakeholder management skills
5. High attention to detail and ability to meet deadlines
6. Willingness to work in North America (NAM) night shifts Good Have Skills :
7. Experience with VMS/MSP platforms
8. Knowledge of supplier management and onboarding
9. Experience in reporting, MI reconciliation, and compliance activities
10. Exposure to contingent workforce management Roles and Responsibilities :
11. Manage payroll, invoicing, billing, and reconciliation activities accurately and within timelines.
12. Process and validate invoices, identify discrepancies, and coordinate for timely resolution.
13. Prepare regular and ad-hoc operational, financial, compliance, and management reports.
14. Handle client, supplier, and internal stakeholder queries and ensure timely resolution.
15. Support new supplier onboarding, supplier kickoff calls, and monthly supplier engagement activities.
16. Maintain accurate billing and financial records.
17. Support MI reconciliation and other operational activities to ensure MSP process compliance.
18. Coordinate with cross-functional teams to improve operational efficiency and service delivery. Location : Bangalore CTC Range : 4 – 4.8 Lpa Notice Period : Immediate to 30 Days Mode of Interview : Virtual Shift Timing : 3:00pm – 11:00pm Mode of Work : Work from office