BDC Customer Care Specialist

Description of the role:

The BDC Customer Care Specialist will be responsible for managing customer inquiries, scheduling appointments, and providing exceptional customer service to ensure a seamless vehicle buying experience.

Responsibilities:

• Manage incoming customer inquiries via phone, email, and other communication channels

• Schedule appointments for customers to visit the showroom

• Provide accurate information about vehicles, pricing, and promotions

• Follow up with customers to ensure satisfaction and address any concerns

Requirements:

• Prior experience in customer service or sales

• Excellent communication and interpersonal skills

• Ability to multitask and work in a fast-paced environment

• Proficiency in Microsoft Office and CRM software

Benefits:

The BDC Customer Care Specialist position offers a competitive compensation package ranging from $45,000.00 to $85,000.00 per year paid weekly, paid time off, and opportunities for career growth and advancement.