Accounts Receivable Coordinator

For decades, DTN has been the silent force behind some of the world’s most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights—enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption.

We don’t follow trends—we set the standard for precision, trust, and operational impact. DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we’re accelerating growth and expanding our global footprint. Our purpose-built solutions—powered by AI and honed by decades of vertical expertise—are helping some of the world’s most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world.

J ob Description: We have an exciting opportunity within our Finance team at DTN! We are seeking an Accounts Receivable Specialist to provide support to our finance team. You will collaborate with the finance team on activities related to all accounts receivable activities. You will manage a portfolio of high-value and complex accounts, conduct regular account reviews, and look to minimise bad debt.

Key Responsibilities

Account Oversight: Manage a portfolio of high-value or complex accounts to reduce DSO, improve cash flow, and minimize bad debt exposure. Serve as a key point of contact for escalated accounts, assisting with dispute resolution and payment negotiations. Conduct regular account reviews to identify trends, assess risk, and recommend targeted collection strategies.

Collaborate with internal teams, including sales and customer support, to resolve complex billing issues and prevent future delays. ​ Process Improvement: Identify opportunities to streamline collections workflows, reduce manual tasks, and improve overall team efficiency. Develop and document Standard Operating Procedures (SOPs) to ensure consistent and effective collections processes.

Create training materials and resources to support the onboarding of new team members and ongoing professional development. Implement best practices to improve recovery rates, reduce bad debt, and enhance customer experience. Reporting and Analysis: Generate and analyze collections reports, providing actionable insights to management on trends, risks, and opportunities for improvement.

Manage all Tesorio reporting, including but not limited to: Executive Top 25 Weekly Report – Provide senior leadership with visibility into the most critical accounts. Top 25 Past Due Accounts per Sector Weekly Report – Track and prioritize overdue accounts to ensure timely follow-up. Assist in pulling collector performance stats as needed, ensuring accurate data for decision-making, without direct responsibility for delivering the final stats.

Use data to identify root causes of delayed payments, improve collection strategies, and proactively address potential issues. ​ Strategic Impact: Contribute to the reduction of DSO and improvement of overall cash flow through data-driven decision-making and proactive account management. Support the financial stability of the organization by minimizing bad debt and maximizing recovery rates.

Play a critical role in improving the team’s overall performance by providing insights that shape collections strategies and operational efficiency. Client Communication: Build strong relationships with clients to improve collections outcomes and reduce payment delays. Conduct regular follow-ups with customers to ensure timely payment and resolve outstanding balances.

Assist with the preparation of client account statements and payment plans as needed. ​ Documentation and Compliance: Ensure accurate and timely documentation of all collection activities. Maintain up-to-date records within the collections system to support audit readiness and financial accuracy. Support compliance with internal controls, industry regulations, and company policies.

What you will bring

A self-starter mentality, taking initiative, actively seeking out information to drive and communicate financial insights Demonstrated working knowledge of accounting systems, including Excel, SAP, Workday and other accounting ERP software, preferred. Excellent interpersonal and communication skills, both verbal and written.

Detail-oriented with a focus on accuracy and quality. Strong time management skills and the ability to work in a matrixed environment. What You Can Expect from DTN : Competitive Salary Unlimited PTO Flexible working hours Remote work model Competitive Medical, Dental, and Vision Insurance Plans 6% 401K matching Unlimited access to 13k+ courses via a learning platform to support employee career advancement Employee Assistance Program (EAP) About DTN: DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions.

Our Operational Decisioning Platform turns complex data into decision-grade insights—empowering customers to expand their margins, accelerate growth, and outpace risk. With more than 1,200 employees globally, DTN serves the companies that feed, fuel, and protect the world. At DTN, we value clarity, trust , and action .

We’re a team of problem-solvers, outcome-drivers, and industry nerds who believe that precision matters – and that mission is at the core of what we do. Trust Built: We earn it. We keep it. We protect it. Our neutrality, precision, and integrity are non-negotiable. Confidence-Driven: We help customers move with clarity and conviction.

We bring the data and operational knowledge leaders need to act. Built for Industry: We speak operations because we come from operations. Our expertise is forged in fuel terminals, fields, flight paths, and forecasts. Future-Forward: We see what’s coming- and we’re ready. We help customers lead through change with smarter decisioning.

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If you receive a suspicious message or offer claiming to be from DTN, please do not engage. Contact our Talent Acquisition team at Careers@dtn.com to verify the legitimacy of any communication. Report any fraudulent messaging as phishing or spam. DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds, including minorities, women, veterans, and individuals with disabilities.