Guest Service Associate (Pune)

Designation: Guest Service Associate Mini.

Education

Required – Bachelors or Diploma in Hospitality Job Timings – Rotational Shifts Working Terms : - 9 hours Working per day - 1 week off during weekdays

• Public Holidays & weekends will be working day
• Rotational Shift Timings
• Uniform & grooming required as per standard Skills Required:
• Basic knowledge of Microsoft office (Excel, Word, PPT)
• Problem-solving skills
• Can maintain calm under pressure
• Team Player Role & responsibilities: -Customer Delights -Event Operations -Handling and Coordinating High Profile Guests -Escorting VIP Guests -Hosting & Coordinating Events -End to End Service to High Profile Guests
• Customer Interaction
• Game Operating & Playing
• Selling Skills
• Customer Operations Handling Perks and benefits - 24 Days paid Annual Casual Leave after probation period -Mediclaim -Earned wage access -L&D -Long service rewards and recognition programs
• Incentive and perquisites -Child education and self education benefits -Mental and health well-being programs -Workshops and expo/ trade-show (national & International) exposure
• Public Holiday double wages