Job description
We are looking for a skilled Quadient / CCM Developer to join our team and contribute to the design, development, and support of Customer Communication Management (CCM) solutions. The ideal candidate should have strong hands-on experience with Quadient Inspire, scripting expertise in Groovy and Java, and experience working with customer communication workflows and data processing systems.
This role requires a proactive professional who can independently deliver technical solutions, support business-critical applications, and collaborate effectively with stakeholders in a fast-paced environment.
Key Responsibilities
Develop and implement Customer Communication Management (CCM) solutions using Quadient Inspire. Participate in technical discussions and provide innovative solutions aligned with business requirements. Analyze existing applications and take ownership of assigned systems and processes. Support live production environments, including monitoring, troubleshooting, error recovery, and change management.
Assess and minimize risks and impacts to customers during deployments and system changes. Collaborate with business stakeholders, project teams, and third-party vendors. Develop and maintain automation and customization scripts using Groovy and Java. Ensure timely and high-quality project delivery within defined timelines and budgets.
Perform testing, validation, and quality assurance activities. Provide technical support and guidance to team members. Participate in continuous improvement initiatives and recommend platform enhancements. Ensure adherence to development standards, best practices, and governance processes. Key Skills and Qualifications 4–8 years of experience in Customer Communication Management (CCM) solutions.
Strong hands-on experience with Quadient Inspire (Mandatory). Experience with at least one additional industry-recognized CCM platform. Proficiency in Groovy and Java scripting. Experience in data processing and customer communication workflows. Strong understanding of Software Development Lifecycle (SDLC) and application support.
Experience delivering projects within defined timelines and budgets. Excellent analytical, troubleshooting, and problem-solving skills. Strong communication and stakeholder management abilities. Ability to work independently and manage multiple priorities effectively. Experience working in client-focused and business-critical environments.
Apply by sending your CV to careers@cliqhr.co.in