Software Business Analyst [Mid-Level / Bangkok Office-Based]

Job Summary

We are looking for an experienced and proactive Software Business Analyst [Mid-Level] to join our Bangkok-based team. In this role, you will work closely with clients, BDs, stakeholders, and development teams to analyze business needs and design effective custom software solutions. You will play a key role from pre-sale through project delivery, ensuring alignment between business goals and technical implementation.

You will also act as a trusted advisor to clients, recommending process improvements and helping them make informed decisions when balancing priorities, scope, and budget.

Key Responsibilities

Lead business analysis work during pre-sale and project delivery. Meet with clients and stakeholders to understand business needs and project goals. Gather and document business, functional, and non-functional requirements. Translate requirements into clear user stories for the development team. Create process flow diagrams to explain system workflows.

Work closely with developers and architects to design practical solutions. Participate in Agile/Scrum activities such as sprint planning and reviews. Validate solutions during development and UAT. Identify risks and communicate issues early. Use AI tools to help analyze requirements and organize information. Mentor junior or mid-level Business Analysts when needed.

Requirements

Thai Nationality 5–7+ years of experience as a Business Analyst in software or system development. Experience working on complex software projects with multiple stakeholders. Fluent in English and Thai (spoken and written). Strong communication, analysis, and problem-solving skills. Experience working in Agile/Scrum environments.

Familiar with tools such as Jira, Confluence, or similar tools . Understanding of APIs (REST) or data analysis (SQL) is a plus. Experience in FinTech, AI, E-commerce, ERP, or Logistics is an advantage.