Front Desk

JOB DESCRIPTION: FRONT DESK ASSOCIATE Title: Front Desk Associate (a.k.a. Director of First Impressions) Reports To: Front Desk Supervisor or General Manager Location: Bravoz Entertainment Center About the Role: Love meeting new people? Thrive on making someone’s day? As a Front Desk Associate at Bravoz, you’re the friendly face that sets the stage for a guest’s entire visit.

Sell them the fun. Answer their questions. Make check-in a breeze. And do it all with a big Bravoz smile. What You’ll Be Doing: Be the welcome wagon: Greet every guest with genuine excitement. Sell the fun: Recommend passes, season memberships, parties, and cool add-ons. Make it easy: Help with waivers, check-ins, and party bookings.

Handle payments like a pro: Cash, cards-keep it accurate and smooth. Be the info guru: Know all the attractions, prices, policies, and promos. Answer the phone like a rockstar: Friendly, clear, and helpful every time. Keep it looking good: Tidy, stocked, and guest-ready. Solve problems on the fly (with help from your team when needed).

Spread the Bravoz spirit everywhere you go.

Who You Are

At least 16 years old (or meet local age requirements). Super friendly and approachable. Great communicator-both in person and on the phone. Detail-oriented when handling cash and bookings. Enjoys working in a busy, lively environment. Previous customer service or cash-handling experience is a plus (but we’ll train the right person!)

Able to work weekends, evenings, and holidays. What You’ll Gain: A dynamic, people-focused role. Sales and customer service skills you’ll use forever. A fun team that knows how to celebrate every day. The chance to help guests create memories they’ll never forget. Wednesday

• Sunday or Friday
• Sunday