Head Waiter/Waitress

Head Waiter / Waitress – 3 Days Off Every Week | Up to £17ph Full-time

• 4-day week
• Borough, London About Pyro A celebration of cooking over fire, Pyro is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid-back taverna-style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen and garden bar, we're building a flagship team to help shape one of London's most exciting new restaurants. The Offer Up Front Up to £17 per hour including service charge, DOE A four-day working week — three full days off, every week Full-time hours, with rotas published in advance so you can actually plan your life We know hospitality has a reputation for eating your weekends and your energy. We've built our rota model around the opposite. Role Overview As a Head Waiter/Waitress at Pyro, you'll be a key presence on the floor — approaching service with confidence, mentoring newer team members, and ensuring every table receives warm, professional service. You'll play a central role in shaping the rhythm and standard of each service.

Key Responsibilities

Lead your section with confidence, delivering warm and polished service. Act as a role model on the floor, setting the tone for exceptional guest experiences. Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks. Support and coach junior team members, helping raise team standards across service.

Maintain pace and communication with the kitchen to keep service smooth and energetic. Handle guest feedback professionally and ensure every table leaves feeling looked after. Help create an atmosphere that's upbeat, efficient and enjoyable.

What You'll Bring

Experience as a senior waiter or section leader in a premium or high-volume setting. Confidence in leading a section and supporting junior team members. Strong product knowledge and the desire to keep learning. Passion for hospitality and a team-first mindset. Good communication and a calm, collected presence under pressure.

What We Offer

Up to £17 per hour including service charge, DOE Four-day working week — three days off, every week 5.6 weeks paid holiday (inclusive of public holidays) Staff meals on every shift Staff discounts and team socials Opportunities to grow into supervisory or management roles A dynamic, high-energy team environment