Safety, Officer

OBJECTIVE: Patrols and monitors the resort property to provide a safe and secure environment for players and staff, and to protect Tribal assets. This position interacts with all Casino Departments internally and Players external. TYPICAL WORKING CONDITIONS: Works inside and outside in all types of weather including; extreme heat and cold and temperature changes.

At times works in confined areas with extreme noise; works where there are fumes and odors, dirt and dust.

ESSENTIAL FUNCTIONS

1. Always be Barona NICE to fellow staff and players, finding every opportunity to offer a friendly smile, wave and greeting.
2. Builds meaningful lifelong relationships with our VIP Players.
3. Greets players and staff, at the Greeter Houses, as they arrive and depart property.
4. Conduct regular foot or vehicle patrols of the casino, parking areas, and restricted areas to ensure safety and preventative measures are taken.
5. Respond promptly to emergencies, alarms, disturbances, or medical situations, applying de-escalation techniques and CPR when necessary.
6. Verify credentials, check IDs for legal gambling age, and authorize entry and exit of staff, visitors, and contractors.
7. Document daily activities, incidents, and irregularities such as theft, property damage, or unusual behavior in detailed reports for management.
8. Escort cash and valuable assets during transfers between gaming tables and vaults, ensuring secure handling.
9. Ensure adherence to casino rules, state gaming laws, and internal Safety Department policies.
10. Work closely with law enforcement and emergency services during investigations or crisis situations.
11. Conducts Table Games fills and credits.
12. Assists Slots with exchanges of slot bill acceptor canisters.
13. Supports Tribal Enforcement and local law enforcement as needed.
14. Expels players in an orderly manner as not to disrupt casino operations.
15. Monitors money counts in the count rooms.
16. Assists special needs visitors and their caretaker by enrolling them in the Safe Return program.
17. Assists players with their vehicles as needed.
18. Other duties as assigned. NOTE: This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this occupation.

MINIMUM QUALIFICATIONS

Knowledge of proper operation and usage of two-way radios Knowledge of laws governing arrest, gaming, and Casino’s procedures Public contact, oral and written communication skills Ability to walk or stand continuously for 2 or more hours Ability to assess situations Ability to work in smoke filled environment REQUIRED EDUCATION: High school diploma or GED Valid Driver’s License Barona Safety Officer Training Program Fire Safety and CPR Training REQUIRED EXPERIENCE: None ALTERNATIVE TO MINIMUM QUALIFICATIONS: None PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Please refer to Support Data Sheet for position