National Accounts Territory Representative- MA & RI

Company Overview Founded in 1983, Coastal Specialty Forest Products has a long-standing reputation for supplying retail lumber yards with premium specialty wood products. Our commitment to delivering high-quality products quickly and at competitive prices remains our core value. As we continue to grow, we are dedicated to hiring and developing exceptional talent to support our expanding operations into the national accounts space.

Job Overview The role of the National Accounts Territory Rep is to strategically and profitably grow Coastal’s business in the assigned territory by introducing key products and managing programs designed to increase Coastal’s footprint. Utilizing a consultative approach to differentiate Coastal from the competition, the Outside Sales, National Accounts Territory Rep will be responsible for educating existing national accounts by articulating Coastal’s value-added proposition through training and presentations for select brands and product offerings within the assigned territory .

This is a field-based role that will spend the majority of their time managing our partnerships on-site at national account/home center locations in Massachusetts and parts of Rhode Island . Employee Benefits Include: Generous Paid Time Off -120 Hours PTO Comprehensive Medical, Dental, and Vision benefits 401(k) Savings Plan with 4% Company Match Company-Paid Holidays, Group Life Insurance Policy, & Disability Benefits And more!

Job Responsibilities

Identifies and closes opportunities within existing key target customers. Introduces new products or distribution. Understands market competitors and determines best practices for program conversions. Drives brand awareness and acts as a brand liaison in new distributor markets Conducts brand trainings with distribution partners Builds collaborative business relationships with store managers / Pro desk associates / outside sales / inside sales.

Maintains professional and technical knowledge through educational workshops, etc. Maintains and updates brand sample inventory as needed Resolves customer complaints by investigating problems and presenting solutions. Works closely with Insides Sales and Operations to ensure a seamless customer experience. Communicates price changes effectively and manages claim’s process within territory.

Maintains high customer satisfaction and ensures information is provided according to timelines.

Preferred Qualifications

& Experience 3-5 years of sales or related experience, with a demonstrated track record of achieving results. Experience working with home centers is preferred, but not required. Self-motivated, goal-oriented, and driven to deliver exceptional customer experiences. Excellent communication, relationship-building, and negotiation skills.

Ability to effectively facilitate group presentations and training sessions. Collaborative team player who thrives in a fast-paced, cross-functional environment. Solution-oriented mindset with a strong focus on building long-term customer relationships. Proficiency with the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).

Ability to travel daily via car within assigned territory Valid U.S. Driver's License with the ability to travel as needed. Legally authorized to work in the United States. Physical Conditions Able to lift or move objects up to 50 lbs. Able to sit for extended periods of time.

Education

College degree or equivalent job-related work experience Build your future with Coastal Forest Products and apply today! We look forward to receiving your application!