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Customer Service Representative - [YR] Dollywood Parks & Resorts - Full Time Year Round

Pigeon Forge, TN, United StatesFull-timePosted Oct 26, 2026

Job description

This position exists to greet guests, initiate friendly interactions, answer questions, sell products, make lodging reservations, process refund requests, and resolve guest opportunities by phone, email and live chat, while providing guest excellence which exceeds expectations - all to be done in a manner consistent with the Mission and Values of The Dollywood Company.

Description copied from Herschend's careers page. Read the full posting before you apply.

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