Qssr-Sales and Marketing Officer

POSITION: Sales & Marketing Officer REPORTS TO: Commercial Manager SUPERVISES: Sales Agents LOCATION: Rwanda STATUS: Open-ended Contract Job Purpose: The Sales & Marketing Officer is responsible for executing sales and marketing strategies to drive business growth, build strong client relationships, and enhance the company’s market presence.

This role involves identifying business opportunities, supporting sales initiatives, and coordinating marketing activities to achieve revenue and brand awareness targets.

Key Responsibilities

Develop and maintain strong relationships with clients, service providers, and key stakeholders. Assist in negotiating and securing business deals to enhance profitability. Identify new business opportunities and prepare periodic reports on competitors and market trends. Support the development and execution of marketing campaigns, including digital marketing and promotional activities.

Work closely with other departments to improve operational efficiency and service delivery. Supervise key accounts and ensure excellent customer service to maximize client satisfaction. Participate in the preparation and submission of bids and tenders. Monitor and analyze sales performance and recommend improvements. Assist in training and motivating sales teams to achieve business objectives.

Retrieve and assess printing tenders from various sources, including newspapers and online platforms.

Requirements

Bachelor’s degree in Marketing, Business Administration, Sales, or a related field. 3 years of experience in sales and marketing. Experience in the printing or media industry is an added advantage. Strong communication, negotiation, and interpersonal skills. Ability to develop and execute marketing strategies. Proficiency in digital marketing, CRM tools, and Microsoft Office Suite.

Analytical and problem-solving skills with a results-driven mindset. Ability to multitask, work under pressure, and meet deadlines. Experience in enhancing corporate visibility and public relations. Proficiency in online marketing tools, content creation, and analytics. Ability to organize and represent the company at trade shows and promotional events.

Ability to work across departments to align marketing efforts. Strong communication and engagement skills. Understanding of product-market fit and strategic messaging. Ability to assess industry trends and develop growth opportunities. KEY PERFORMANCE INDICATORS Sales Growth Client Acquisition Rate Bid Success Rate Customer Satisfaction Score Sales Team Productivity Q-Sourcing Servtec is an equal opportunity employer.

Deadline: 6th November 2026. Only shortlisted candidates will be contacted. Solicitation will lead to disqualification.