MS D365 F&O Techno-Functional Consultant (Retail / Logistics)

Functional Responsibilities:

• Lead the functional design, configuration, and implementation of D365FO modules related to Retail, Finance, Supply Chain, and e-Commerce operations.
• Conduct business process analysis and drive solution alignment with industry best practices.
• Prepare and maintain functional documentation including process flows, FDDs, test scripts, and training materials.
• Collaborate with stakeholders from finance, inventory, procurement, e-commerce, and logistics teams to gather requirements and deliver solutions.
• Support retail-specific workflows such as pricing, promotions, POS integration, and order fulfillment. Technical Responsibilities:
• Design, develop, and maintain customizations, extensions, and integrations in D365FO using X++, COC, and Microsoft’s extension model.
• Build and support integrations between D365FO and Shopify, including order sync, product data, inventory levels, customer information, and financial updates.
• Use tools such as OData, Azure Logic Apps, Power Automate, and REST APIs to implement scalable and secure integrations.
• Perform data migrations using DIXF/DMF and manage environments, builds, and releases using LCS and Azure DevOps.
• Develop and maintain SSRS reports and other reporting requirements for retail KPIs. Key Skills & Competencies:
• Deep functional and technical knowledge of D365FO for Retail and Commerce.
• Demonstrated experience in integrating Shopify with D365FO (native APIs or middleware solutions).
• Expertise in:

1. Finance & Project Accounting
2. Procurement & Sourcing
3. Inventory & Warehouse (WMS & Advanced WMS)
4. Retail operations (POS, pricing, promotions, loyalty)
5. E-commerce workflows (order to cash, fulfillment, returns)
6. Security, role management, and workflows

• Strong skills in X++, Extensions, COC, SSRS, SQL, REST APIs, and Azure Logic Apps.
• Experience with end-to-end solution delivery including testing, go-live, and post-go-live support.
• Effective communication with the ability to interact with both technical and business stakeholders.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 3+ years of hands-on experience in D365FO (Techno-Functional role), with at least 2 years in retail or e-commerce environments.
• Experience in full lifecycle ERP implementations including Shopify–D365FO integration.
• Microsoft Certifications in Dynamics 365 (Functional and/or Technical) preferred.
• Familiarity with retail industry compliance, operational flows, and digital sales channels.