EOI - Customer Service Representative

Expression of Interest

• Customer Service Representative SNSW Clerk Grade 3/4- starting annual salary $ 74,118.00 plus superannuation and leave loading Employment Type: Full-time ongoing Locations: Moree Service Centre Looking to build your customer service skills in a fast-paced, people-focused environment? This could be the opportunity for you ! About Opportunity Join our busy Service Centre team and be at the heart of the customer experience. No two days are the same . Y ou’ll support customers face-to-face, solve problems, and make a genuine difference with every interaction.

About you

Thrives in a fast-paced, customer-focused environment Communicates clearly and confidently Brings patience, empathy, and a solutions-focused mindset Stays calm under pressure and enjoys helping people If you take pride in great service and being the person others rely on, we want to hear from you. What You’ll Be Doing Providing frontline support and guidance to customers Handling a wide range of enquiries with professionalism and care Working as part of a team to keep the centre running smoothly Resolving issues and complaints with accuracy and empathy Using systems and technology to manage customer interactions How to apply Please submit your resume and cover letter that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).

Closing Date: Monday 26 October 2026 at 9:59am Further Information: For enquiries relating to recruitment please contact Joy Lethieullier via servicedeliveryrecruitment@customerservice.nsw.gov.au