Parts Sales Manager

OVERVIEW

An established multi-franchise dealership group in Witbank is looking for an experienced Parts Manager to lead its parts department. The person in this role will run the department as a profitable business unit, making sure the workshop, retail and trade customers get the right parts, on time and at the right margin. This is a hands-on leadership role for a parts professional who knows franchised dealership systems, controls stock tightly, and builds a team that delivers.

KEY RESPONSIBILITIES

• Manage the day-to-day running of the parts department across workshop, counter, retail and trade sales
• Achieve departmental turnover, gross profit and expense targets, and report on performance monthly
• Control stock levels, ordering and replenishment in line with franchise (OEM) requirements and stock-holding policies
• Manage obsolete, slow-moving and non-stocked parts to keep stock investment healthy
• Plan and oversee stock counts, investigate variances and keep stock records accurate
• Work closely with the Service/Workshop Manager to keep vehicles moving and reduce downtime caused by parts delays
• Build and keep relationships with OEM representatives, suppliers and key trade customers
• Oversee pricing, quotations, invoicing, returns and warranty parts claims
• Lead, train and performance-manage the parts team, including counter staff, drivers and stores personnel
• Make sure the department follows franchise standards, company policies, and health and safety requirements Requirements MINIMUM REQUIREMENTS
• Matric (Grade 12) essential; a relevant qualification in stock control, logistics or business management will be an advantage
• At least 5 years’ parts experience in a franchised motor dealership, with at least 2–3 years in a Parts Manager or Assistant Parts Manager role
• Proven experience working on dealer management systems (e.g. Autoline, Kerridge, Automate, Evolve or similar)
• Strong understanding of stock control, departmental financials and OEM ordering processes
• Experience across more than one franchise or brand will be an advantage
• Valid driver’s licence and own reliable transport SKILLS AND ATTRIBUTES
• Commercially minded, with a firm grip on margins, stock turn and departmental profitability
• Strong leadership and people-management skills
• Organised, accurate and good with detail
• Customer-focused, with the ability to handle workshop and client pressure calmly
• Good communication and negotiation skills
• Computer literate (MS Excel essential)