Team Leader - AU Debt Purchase

An exciting opportunity exists for a motivated individual wanting to progress their career and take on a leadership challenge in the Collections space within AU DP as a Team Leader! As a Team Leader and an ambassador of Credit Corp Group, you will be responsible for the creation of a working environment where every team member feels engaged, motivated and is provided with the best opportunities for success.

You will be responsible for the management, coaching and development of a team of Customer Relationship Associates, ensuring they are meeting and exceeding their monthly performance targets. What’s in it for you?

• Directly contribute to the professional growth and improvement of both you and your team
• Opportunity to step up and take on further responsibilities and new challenges
• Become an integral part of the growth and development of our business
• Opportunity to develop and directly influence the strategies used by your team in delivering business outcomes What you need to succeed: Must be a current SCRA/SCRM Have a strong understanding of training and desire to work with newer staff members to the business RISE Program completed or currently in progress An enthusiasm and dedication to the development and success of others Be a professional and positive ambassador of Credit Corp Group Alignment to our core business vision of “Always Ahead” Demonstrate CCG values: Doing the right thing – displaying role modelling behaviours, including with compliance Making it happen – consistently achieving targets Being open and honest – giving and constructively receiving feedback Please submit your current resume and a covering letter detailing how you demonstrate the following essential criteria. If you’re interested in the role and want to know more, please do not hesitate to contact the PH Talent Acquisition Team to discuss the role and any questions you may have. Applications Close: 28 October 2026 We look forward to hearing from you!